Payment options

728-Airtime-Available

 

Powertel airtime is available at all Powersales, OK & Bon Marche shops nationwide, and 24/7 through mobile money platforms- Ecocash & the Paynow online topup facility, which offers the advantage of additional payment methods.

 

PAYNOW STEPS
Step 1: Totopup_ogp up your Powertel line now through Paynow by clicking here.
Step 2: Confirm the number of units you require per denomination (ranging from $1, $5, $10, $20) and total purchase price e.g $1 x 1 units
Step 3: Confirm the Voucher purchase NB** it is mandatory that you enter your email address for receipt purposes.
If you require the voucher pin to be sent to you via SMS, check the box for ‘Send Voucher by SMS’ Then, Enter Mobile Number

For Companies requiring a Tax Invoice,

Check the box- ‘Fiscal Tax Invoice’

Step 4: Choose the Payment Method e.g Ecocash, Telecash, VISA, Mastercard etc
Step 5: Confirm payment method and transaction details
Step 6: Make Payment as per method indicated
Step 7: Confirmation of Successful Transaction Summary & Voucher Details (only issued once payment is made and received)

 

ECOCASH AIRTIME TOPUP STEPS
Shortcode: *151*2*1*94485*Amount*Account Number/ 08611 xxx xxx*2#

Powertel airtime is available via Ecocash 24/7 and for whatever denomination. Kindly note the airtime credits your account instantly, however airtime is not converted to data packages. Please login on the Client Login to convert to any data package of your choice.

  • Dial *151*200# to access the EcoCash menu
  • Enter your EcoCash PIN
  • Select pay bill optionecocash1
  • Enter the Biller Code 94485
  • Enter the amount
  • Enter your PowerTel account No e.g 437823 or Mobile Number e.g 08611XXXXXX or just 8611XXXXXX
  • Select option 1 to confirm the transaction
  • You will receive an SMS confirming your transaction
  • To convert to data packages:
    Self-Service portal: http://selfservice.powertel.co.zw:8080/selfservice/
    Call Centre: 08611208222-3/ 0714 000 026/28 (powercallcentre@powertel.co.zw)=====24Hrs
    Retail Sales: 08611370001-15 (retailsales@powertel.co.zw)===== 0800Hrs to 1630Hrs

 
VOUCHER RECHARGE, BALANCE ENQUIRY & USAGE REPORT
Self-Service portal: http://selfservice.powertel.co.zw:8080/selfservice/
Convert to your airtime to data packages by following the below steps

  • Click login on the client portal section
  • Enter your phone/account number 8611 XXX XXX
  • Enter password : Default 000 000 (six zeros)
  • For balance enquiry click My Account and then My Balance
  • For recharging click My Account and then Voucher Card Recharge, Enter the recharge number
  • For Promotion and data conversion select My Product, My Promotion , My Service then select recharge package.
  • For usage report select cdr inquiry, select Online CDR Query for voice and Online Content CDR Query for data
  • Call Centre: 08611208222-3/ 0714 000 026/28 (powercallcentre@powertel.co.zw)=====24Hrs
    Retail Sales: 08611370001-15 (retailsales@powertel.co.zw)===== 0800Hrs to 1630Hrs