Powertel airtime is available 24/7 through digital and mobile money platforms, particularly on Ecocash
DIGITAL ACCESS TO POWERTEL SERVICES
*151# (Dial and enter your pin)
Enter Amount; Enter Account or Mobile Number
Enter Product Type (Select option 2- VoIP); Confirm Payment
Shortcode: *151*2*7*5*Amount*08611 xxx xxx OR Account No.*2#
*NB*Kindly note that when topping up your account through Ecocash, data is not automatically converted to the packages required. For data, conversion kindly proceed to the Online Self-Service Support.
ONLINE SELF-SERVICE: DATA PACKAGE CONVERSION (Please note normal data tariffs apply when accessing the self-service portal)
Proceed to the website, www.powertel.co.zw Select Client Portal Login OR enter the web address: http://selfservice.powertel.co.zw:8080/selfservice/
Select My Products, My Promotions, and My Service then select Recharge package
ALL Powertel Retail shops will however be CLOSED from Monday 30 March 2020, until further notice.
ACCOUNT MANAGEMENT- All account managers are on standby to support and are available on email: firstname.lastname@example.org; Mobile VoIP : 08611208028/35/53/54/125
CONTACT CENTRE OPERATIONAL TIMES
Kindly note that the Powertel Contact Centre will operate from 0900hrs-1630hrs every day with immediate effect until further notice.
Contact #: 0714 000 026; WhatsApp (chats only) 0717 205 183
Connect with us: Facebook: PowertelZim Twitter:@PowertelZW